Cooking gas subsidy is an important support for millions of Indian households. The Government of India provides subsidy directly into the consumer’s bank account through DBT (Direct Benefit Transfer). However, many times people face problems like subsidy not received, wrong account credit, or delay in payment. To solve these issues, the option of Gas Subsidy Complaint Registration is available for all LPG consumers.
In this article, we will explain how to file your complaint online and offline, required documents, and how to track the status.
🔹 Common Problems with Gas Subsidy
Many consumers face issues such as:
- Subsidy amount not credited to bank account
- Delay in receiving subsidy after cylinder delivery
- Wrong account linked with LPG connection
- Duplicate consumer ID problem
- Aadhaar not linked with LPG account
- Bank account inactive or frozen
🔹 How to File Gas Subsidy Complaint Online
Follow these steps for Gas Subsidy Complaint Registration:
- Visit the official portal of your LPG provider (Indane, Bharat Gas, or HP Gas).
- Go to the Customer Grievance or Complaint Section.
- Select “Subsidy Related Complaint” option.
- Enter your consumer number, registered mobile, and LPG ID.
- Fill in details of your complaint (e.g., subsidy not received).
- Upload supporting documents if required.
- Submit the form and note down the complaint reference number.
🔹 How to File Complaint Offline
If you are not comfortable online, you can register a complaint offline:
- Visit your nearest LPG distributor/agency and fill out the complaint form.
- Call toll-free customer care number of Indane, Bharat Gas, or HP Gas.
- Submit a written application along with consumer ID and bank details.
🔹 Documents Required for Complaint Registration
- LPG Consumer Number / LPG ID
- Aadhaar card (linked to LPG account)
- Bank passbook / account details
- Latest gas booking receipt
- Mobile number linked with LPG account
🔹 Track Your Gas Subsidy Complaint
Once you have submitted the complaint, you can track it online:
- Go to the LPG company website.
- Enter the complaint reference number.
- Check the status update (pending / resolved).
- You will also receive SMS updates on your registered mobile number.
🔹 Benefits of Gas Subsidy Complaint Registration
- Ensures transparency in subsidy distribution
- Quick redressal of issues
- Avoids financial loss due to wrong account linkage
- Helps maintain updated records for government schemes
- Saves time by providing online tracking
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